ACS Internet Help Desk

Getting Connected to the Internet

So what the heck does that mean, you ask?? Well it's really quite simple. If you have followed the instructions in setting up your dial up connection you are now ready to get connected!

There are a couple of different ways you can do this. Some people prefer to have a shortcut on their desktop which they can double click to dial up. To add a shortcut of your dial up connection to your desktop follow these instructions:

Windows 98
  • Click On My Computer
  • Click On Dial Up Networking
  • Right click on the dialer. (There will be an icon for make new connection and another for the dialer you created, probably named ACS if you followed the instructions on this website.
  • Left Click on Create Short Cut
  • Click Yes at the dialog box that reads "Windows cannot create a shortcut here it needs to place it on the desktop
  • Close Dial Up Networking and My Computer and find the shortcut on your desktop
  • You will probably need to type the username and password in the first time. Remember, your username is the part BEFORE the @sign of your email address! Do NOT type in the entire email address. Also, type username and password all lowercase.


  • Windows ME - 2000 and XP
  • Go to the Control Panel
  • Click On Dial Up Networking
  • Right click on the dialer. (There will be an icon for make new connection and another for the dialer you created, probably named ACS if you followed the instructions on this website.
  • Left Click on Create Short Cut
  • Click Yes at the dialog box that reads "Windows cannot create a shortcut here it needs to place it on the desktop
  • Close Dial Up Networking and My Computer and find the shortcut on your desktop
  • You will probably need to type the username and password in the first time. Remember, your username is the part BEFORE the @sign of your email address! Do NOT type in the entire email address. Also, type username and password all lowercase.

  • Another way to get connected is to have your Internet Explorer web browser configured to bring up the connect to dialog box on opening. To configure IE follow these directions.
  • Open Internet Explorer
  • Click On Tools
  • Click On Internet Options
  • Click On the Connections Tab
  • Make sure there is a check in Always dial my default connection

  • The process goes something like this. Think of your modem as an internal telephone. When you set up the dialer you in affect told it to dial up ACS. Now when you click on connect, your modem will dial the number to the ACS remote computer. You should see it verifying the username and password. It is checking to confirm that what you typed matches what ACS has in the radius server database. If they match it will connect you to the internet.