ACS Internet Help Desk

Important Things
  • SecureIT Plus
  • Red Condor
  • Web Mail
  • Browsers
  • Connecting to ACS while traveling
  • Virus Protection
  • What is a firewall
  • Basic troubleshooting options

  •   Virus Protection

    Options to consider when selecting a virus protection plan for your computer
    First: What is a virus?
    A Virus is a program designed to replicate. While the primary purpose may be to replicate, some viruses also incorporate a payload - often malicious. The first PC virus was discovered in-the-wild in 1986. Today, over 54,000 viruses are known to exist. At any given time, approximately 200 are considered in-the-wild threats. Where once viruses reigned supreme, today combination threats are increasingly prevalent. These threats combine Internet worms, viruses, and Trojans in an infectious mass-emailer.
    A Trojan is a program that appears to be legitimate, but in fact does something malicious. Trojans were responsible for the Distributed Denial of Service (DDoS) attacks suffered by Yahoo and EBay in the latter part of 1999. In fact, Trojans are often used to gain backdoor access - that is to say remote, surreptitious access, to a user's system. Trojans do not replicate as viruses do, nor make copies of themselves as worms do. However, combination threats are increasingly prevalent.
    Worms: Some use the terms viruses and worms interchangeably. In fact, worms do not infect other files (as do viruses), but instead worms make copies of themselves over and over again. As such, worms can deplete system resources (i.e. hard drive space) or deplete bandwidth (i.e. by spreading over network shares). Today's worms are referred to as Internet worms or email worms, as they send copies of themselves to recipients in infected users' address books. Worms such as LoveLetter can cause loss of productivity and revenue, as email servers cannot handle the burden of the heavy traffic they promulgate.
    Second: Who needs virus protection?
    If you plan to use email or download from the Internet you will need virus protection. While it is not absolutely required it is highly recommended. You can receive viruses and you can send viruses without knowing this is happening. If the problem becomes too severe your Internet connection may be shut down and you will be asked to remove all viruses, worms, etc, before your connection will be turned on again. Viruses spread rapidly and the only way to contain them is with virus protection.
    Third: Where do you get virus protection?
    Norton Antivirus Symantec Virus protection for Corporate and Home users This easy-to-use program scans and cleans instant-message attachments as well as email messages. And automatic updates help defend your PC against new viruses.     Norton Antivirus
    Trend Virus Control This company also has Home and Enterprise virus protection. Trend Micro specializes in high-performance virus protection and content security products and services. Internet users are able to do a free virus scan with Trend. Click here for FREE SCAN   Trend Virus Control
    McAfee McAfee also has virus protection for business and home users. You are able to download the plan you select from their site. You are also able to do a free virus scan at McAfee. Click here for    FREE SCAN    and to view their home page.
    AVG Free Anti-Virus AVG Anti-Virus Free Edidtion, basic protection against viruses and spyware. Limited features, no support, for private and non-commercial use only. AVG Anti-Virus Free Edition is only available for single computer use for home and non commercial use. Trusted by 80 million users.    AVG Anti-virus    web site
    Fourth: Other Information
    This is a very good site to visit if you want to learn more about Viruses and antiVirus software
    AntiVirus Software
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