Windows High Speed Setup
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Select the operating system above, then to view the high speed configuation click one of the buttons below.
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Speed Line customers will either have a DSL, Cable-Modem, or Fiber-To-The-Home broadband connection. Click on the
button above to learn more about setting up or using your high speed connection.
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DHCP
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Most high speed connections are setup as DHCP (Dynamic Host Configuration Protocol);
this is the default setting for a network card and this means the customer does not
need to make any changes to the network card.
To view you network card settings...
Click on Start > Control Panel
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In Control Panel open Network Connections
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In Network Connections under LAN or High-Speed Internet you should view you Local Area Connection
Right click Local Area Connection and left click on Properties.
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In Local Area Connection Properties highlight Internet Protocol(TCP/IP) and then click on
the Properties button to the lower right
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If your connection is set to DHCP you will see a dot in Obtain and IP address automatically and
a dot in Obtain DNS server addresses automatically.
To see a Static Ip Address configuration... see below.
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Static IP Addresses
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If you have requested a static IP address you will enter a series of numbers here. Those number would include
your IP address, Subnet mask, Default gateway, Preferred DNS server and Alternet DNS server.
Note the numbers listed on the left will are only for an example.
There is an extra charge on your account if you request a static ip. You would only really need a static ip if you
are manageing a server or your vpn connection requires a static ip. Most customers will not use a static ip address.
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Wireless
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A wireless network may be "secure" or it may be an "open" network. If it is an "open" network there may be neighbors
connecting your network and using your bandwidth, this may cause your connection to be slower. ACS recommends securing your
wireless network. To view information about securing you network click here.
When trying to access a secure wireless network a box may popup asking you for the "network key" or "passphrase." If this box does not open
you can check your settings by clicking on Start > Control Panel > Network Connections. In Network Connection right click Wireless Network
Connection and left click on Properties.
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In Wireless Network Connection Properties you may see 3 tabs accross the top. Select the Wireless Network tab.
Note: if you do not see 3 tabs it generally means you have another program on your computer that is managing you wireless
connection. This could be a Dell, Linksys, or other program. You would have to look for that program or call the Help Desk,
1877 290 0560, for help configuring Windows to manage you wireless connection.
You will also want to make sure there is a check in "Use Windows to configure my wireless network settings."
Click on the button "View Wireless Networks"
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Under Choose a wireless network you should see your network listed, you may see others listed also. Double click
your network name and the box below should open.
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You will need to enter your Wep key or your WPA passphrase, sometimes called a password. Click Connect.
You should then be able to connect to your wireless network, if you have questions please feel free to call the Help Desk,
1877 290 0560.
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To view your security settings: from the Wireless Networks tab, under Preferred networks, select you network and click
on Properties to the lower right.
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On the Association tab you will be able to view and select you Network Authentication: Data encryption: and enter your Network key:
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